Hey Switzerland, can you hear me now?

Part of a recent conversation with a customer service rep from Verizon regarding changes to eavesdropper's residential phone service:

Verizon CSR: "This new plan includes long distance and international calling, however international calls are charged."

Eavesdropper: "So, if I want to call my friends in Switzerland, you’ll charge me for that?"

Verizon CSR: "Is that in the United States?"

Eavesdropper: "Um, no. That’s in Europe."

Verizon CSR: "Oh...."